Internal Affairs Division

The Internal Affairs Division performs a staff function in support of the Office of the Chief of Police.  One lieutenant, who works at the direction of the Chief of Police, supervises the Internal Affairs Division, which manages administrative and disciplinary matters (Internal Affairs), recruits and hires, conducts applicant background investigations, oversees personnel issues (Human Resources Unit), and assists in the formation of departmental policies and regulations, and oversees the Legal Affairs Division. 

Two full-time Internal Affairs detectives respond to and resolve all citizens' complaints concerning police services, investigate alleged personnel misconduct, conduct administrative investigations of infractions of departmental policies, and review use of force incidents to ensure compliance with federal, state, and departmental guidelines.  Additionally, Internal Affairs processes complaints based on personal observations, periodic inspections and audits made by department supervisors.  This ensures consistent application and reinforcement of standards and demonstrates the department's personal commitment to ensuring that all members follow policies.

On November 17, 2001, after undergoing a rigorous on-site assessment, the Kenner Police Department earned official accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA).  The purpose of the Commission's accreditation program is to improve delivery of law enforcement service by requiring that law enforcement agencies meet all or most of 443 standards, developed by law enforcement practitioners, covering a wide range of up-to-date law enforcement topics.  Although the Kenner Police Department was forced to withdraw its membership in CALEA due to budget cuts, the department continues to maintain many of CALEA's standards.  The CALEA office was managed by a full-time Internal Affairs detective.

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